Most travellers rely on their phones to store and access all travel documents. While Lato already acts as a digital travel app in concept, it’s currently perceived as “just a web app” by many end customers. Because of this, travellers often fall back to printing documents, which hurts both usability and sustainability. A true app-like experience would make a big difference: Installable on the home screen (like a native app) Offline access to trips and documents Login to easily retrieve previously visited trips Faster, more native-feeling interactions This would significantly improve adoption by travellers, reduce the need for printed documents, and align better with Lato’s mission of modern, digital travel experiences.
